Usage Quota Exceeded
It is an API error returned when the monthly usage quota has been exceeded:
{ "is_successful": false, "error_code": "screenshots_limit_reached", "error_message": "The usage quota has been exceeded. Please, either upgrade to a plan with more quota or change the maximum allowed limit (if possible) in the ScreenshotOne dashboard. If it is a mistake, please, reach out at `support@screenshotone.com.`", "documentation_url": "https://screenshotone.com/docs/usage-quota-exceeded/"}Reasons and how to fix
Section titled “Reasons and how to fix”Choose one of these options:
- Wait for your monthly usage to reset. You can see the reset date in the dashboard.
- On a paid plan, raise your hard limit in Billing to allow paid extra usage, up to your plan’s maximum or an existing higher limit.
- Upgrade from Trial to a paid plan, or from Basic or Growth to a higher plan, in Billing.
- If you need more than your plan allows, including on Scale, contact support for a higher limit.
Reach out to support
Section titled “Reach out to support”Use Contact support in Billing or email support@screenshotone.com for help.