Usage Quota Exceeded
It is an API error returned when the monthly usage quota has been exceeded:
{ "is_successful": false, "error_code": "screenshots_limit_reached", "error_message": "The usage quota has been exceeded. Please, either upgrade to a plan with more quota or change the maximum allowed limit (if possible) in the ScreenshotOne dashboard. If it is a mistake, please, reach out at `support@screenshotone.com.`", "documentation_url": "https://screenshotone.com/docs/usage-quota-exceeded/"}
Reasons and how to fix
There is a few ways on how to fix the error:
- If you use a free plan, you need to upgrade to a paid plan. You can do that at the Dashboard Billing page.
- If you are already a paying customer, please, consider upgrade to a higher plan.
- Or you can request extra quota.
Reach out to support
If nothing helps you, please, reach out to support@screenshotone.com
and we will try to help you as fast as possible.