How credits work in ScreenshotOne

Note

Currently, everything costs 1 credit, be it a full-page screenshot, a scrolling screenshot, a PDF, or a video.

It is done that way to keep the pricing simple and predictable.

Every plan on ScreenshotOne comes with a monthly credit allowance. Credits reset at the start of each billing cycle—regardless of whether you’re on a monthly or annual plan.

• Monthly plans: Credits refresh on the same day you subscribed each month.
• Annual plans: You pay once per year, but your credits still refresh monthly, giving you a predictable reset cadence.
• No rollover: Unused credits expire at the end of the cycle.
• Overages: If you go over your limit and extra charging is enabled, extra screenshots are billed automatically based on your plan’s per-credit rate.

This keeps your usage simple and helps you forecast your monthly screenshot volume, even if you prefer paying annually.

Cancellation

When you cancel a plan, you keep your current billing cycle until it ends. Your credit behavior depends on that cycle:

You keep your credits until the cycle ends

All remaining credits stay available and usable until the end of your current billing period. Nothing is removed immediately.

No new credits after cancellation

When your cycle ends, your plan won’t renew and you won’t receive the next month’s credit reset. You will be downgraded to the free plan or if the free plan is not available, you will lose access to the service.

No refunds for unused credits

Because credits are issued monthly and expire at the end of each cycle, any unused credits at the moment your billing period ends simply expire.

Annual subscribers

If you’re on an annual plan:

• You continue to receive monthly credit resets until the end of your paid annual term.
• Once the annual term ends, no new credits are issued.
• Any remaining credits at that moment expire.

Support

If you have any questions or need help, please contact our support team at support@screenshotone.com.